bij Royal Smit & Zoon
Weesp €2400 - €3000 gross full time 32-40 hours per week WO, HBO 1-4 years of experience Starting date can be discussed
For the Customer Service department in Weesp, Royal Smit & Zoon is currently looking for a Sales Support Officer. As a Sales Support officer, you will be part of the Customer Service department which consists of 12 employees and a Manager Customer Service.
- Ensures optimal sales support for assigned sales managers and/or clients in such a way that order can be processed in a timely manner; - Maintaining and promoting customer satisfaction, by ensuring accurate and timely progress of contract agreements, orders, invoices, payments, deliveries and other queries; - Performing commercial support such as delivering a correct CRM administration, preparing sales meetings, handling the customer contracts, etc. - Sending promotional items such as samples to clients; - Investigating and registering client complaints and effectively handling these as well as taking care of both internal and external communication; - Translating the clients commercial needs into concrete order process; - Ensure all customer contact (verbal and written) is handled in a timely, professional and satisfactory manner; - Liase with various internal departments to ensure and improve customer satisfaction in a professional manner.
You are expected to work full time. This will be during regular businesshours (09:00-17:00).
Royal Smit & Zoon is a leading global supplier of wet-end and finishing leather chemicals for tanneries. Our products include wet-end auxiliaries, fatliquors, syntans, dyes and finishing chemicals. With our focus on innovation and sustainability and a long-term focus, we support our customers in meeting their current and future needs. With a focus on innovation and sustainability and a long-term focus, the organization support their customers in meeting their current and future needs. Quality, sustainability and continuity are of key importance in this international family business. Headquartered in Weesp (The Netherlands), Royal Smit & Zoon operates in more than 70 countries around the globe. Next to Weesp the company has also offices and factories in Amersfoort (The Netherlands), Germany, Italy, India and China. In total, the organization has over 350 employees, each of them professionals with the passion to deliver sustainable top performances to the customers every single day. Royal Smit & zoon gained international a leading position and owns its success to an unique product range, an in debt knowledge of their market and a prominent R&D. Sustainability and innovation are important strategic drivers and the company will continue to work closely with their customers on developing new products and services in their area. By intensifying collaboration throughout the value chain, they want to make the leather value chain more sustainable
Our goal is to make applying for jobs fun, efficient and personal. We are happy to talk to you by phone to find out what you are looking for in a new job and to help you with your next step in your career. Do you match the open position? Then we guide this process and introduce you to our client!
For the Customer Service department in Weesp, Royal Smit & Zoon is currently looking for a Sales Support Officer. As a Sales Support officer, you will be part of the Customer Service department which consists of 12 employees and a Manager Customer Service.
- Ensures optimal sales support for assigned sales managers and/or clients in such a way that order can be processed in a timely manner; - Maintaining and promoting customer satisfaction, by ensuring accurate and timely progress of contract agreements, orders, invoices, payments, deliveries and other queries; - Performing commercial support such as delivering a correct CRM administration, preparing sales meetings, handling the customer contracts, etc. - Sending promotional items such as samples to clients; - Investigating and registering client complaints and effectively handling these as well as taking care of both internal and external communication; - Translating the clients commercial needs into concrete order process; - Ensure all customer contact (verbal and written) is handled in a timely, professional and satisfactory manner; - Liase with various internal departments to ensure and improve customer satisfaction in a professional manner.
You are expected to work full time. This will be during regular businesshours (09:00-17:00).
Royal Smit & Zoon is a leading global supplier of wet-end and finishing leather chemicals for tanneries. Our products include wet-end auxiliaries, fatliquors, syntans, dyes and finishing chemicals. With our focus on innovation and sustainability and a long-term focus, we support our customers in meeting their current and future needs. With a focus on innovation and sustainability and a long-term focus, the organization support their customers in meeting their current and future needs. Quality, sustainability and continuity are of key importance in this international family business. Headquartered in Weesp (The Netherlands), Royal Smit & Zoon operates in more than 70 countries around the globe. Next to Weesp the company has also offices and factories in Amersfoort (The Netherlands), Germany, Italy, India and China. In total, the organization has over 350 employees, each of them professionals with the passion to deliver sustainable top performances to the customers every single day. Royal Smit & zoon gained international a leading position and owns its success to an unique product range, an in debt knowledge of their market and a prominent R&D. Sustainability and innovation are important strategic drivers and the company will continue to work closely with their customers on developing new products and services in their area. By intensifying collaboration throughout the value chain, they want to make the leather value chain more sustainable
Our goal is to make applying for jobs fun, efficient and personal. We are happy to talk to you by phone to find out what you are looking for in a new job and to help you with your next step in your career. Do you match the open position? Then we guide this process and introduce you to our client!
Jimi Buser
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